Shipping policy

Perfect 👍 Here’s a Shopify-ready, SEO-friendly, and professional Shipping Policy written specifically for your jewelry brand Growmore Gold Impex, keeping it realistic, trustworthy, and easy to understand:

Shipping Policy

Welcome to Growmore Gold Impex!
We’re dedicated to delivering your favorite jewelry safely, securely, and on time. Please review our Shipping Policy below to understand how we handle orders, delivery timelines, and related procedures.

1. Order Processing Time

  • All orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order is processed, you will receive an email or WhatsApp confirmation with tracking details.

2. Shipping Time & Delivery

  • We deliver across India through trusted courier partners such as Blue Dart, Delhivery, and DTDC.

  • Estimated delivery time:

    • Metro Cities: 3–5 business days

    • Other Locations: 5–8 business days

  • Delivery times may vary slightly depending on your location and courier service availability.

3. Shipping Charges

  • Free Shipping on all prepaid orders above ₹999.

  • A small shipping fee of ₹60 applies to orders below ₹999.

  • Additional charges may apply for remote areas or special delivery requests.

4. Order Tracking

Once your order is shipped, you will receive an SMS, email, or WhatsApp message containing your tracking number and link.
You can also track your order anytime using our Order Tracking page or by contacting our support team.

5. Packaging & Safety

  • All jewelry is securely packed in tamper-proof boxes to ensure it reaches you safely.

  • Each package undergoes a quality check before dispatch.

  • Please do not accept delivery if the package appears tampered or damaged. Contact us immediately in such cases.

6. Delivery Issues

If your order is delayed or lost in transit, please reach out to us at dhavaldudhagara1060@gmail.com or call +91 99251 74088.
We will contact the courier and resolve the issue at the earliest.

7. Incorrect Address

Please ensure your shipping address, pin code, and contact number are correct while placing your order.
Growmore Gold Impex is not responsible for delays or losses due to incorrect or incomplete addresses.

8. International Shipping

Currently, we only ship within India.
We are working to expand international shipping soon — stay tuned!

9. Return to Origin (RTO)

If a delivery fails due to the customer being unavailable or incorrect address details, the package will be returned to us.
In such cases:

  • The customer will be responsible for re-shipping costs.

  • Orders will be re-shipped only after reconfirmation and payment of the shipping charge.

10. Contact Us

For any queries regarding shipping or delivery, feel free to contact us:

📧 Email: dhavaldudhagara1060@gmail.com
📞 Phone: +91 99251 74088
🏠 Address:
PLOT NO. – 17/693, FF, NEAR BAJRANG GARAGE, AMBAWADI,
OPP. OLD MARKETING YARD, AHMEDABAD RAJKOT HIGHWAY,
RAJKOT – 360003, GUJARAT (INDIA)

Growmore Gold Impex — delivering elegance and shine to your doorstep with care and commitment.